Accessibility Statement

DemandLab's policy ensures digital accessibility for all, including those with disabilities, to access and benefit from our information and services.
Last Updated: 2023-04-18


DemandLab provides this policy statement and notice, linked from the homepage, soliciting feedback from our audience on how accessibility can be improved. We welcome your feedback on how to improve the accessibility of our website. Please feel free to contact us:

Alternative Formats

DemandLab makes available alternative formats and communication supports upon request.

In making alternative formats available, we always seek the person making the request’s consultation in determining the suitability of an accessible format or communication support.

Please feel free to contact us to request an alternative format or for communication support.


DemandLab has incorporated and shall make every reasonable effort to conform to the Web Content Accessibility Guidelines (“WCAG”) 2.1 Level AA, published by the World Wide Web Consortium (“W3C”), Web Accessibility Initiative (“WAI”), available at

The Web Content Accessibility Guidelines are technical standards to improve digital accessibility.

Compatibility is designed to be compatible with assistive technologies and the last two versions of major browsers, including Chrome, Firefox, and Safari. may not display optimally in Internet Explorer or older browsers.


DemandLab makes available and annually distributes this policy statement to all personnel that design, develop, maintain, manage, or otherwise have responsibility for the content and format of (“Web Content Personnel”).

DemandLab requires employees and contractors to comply with this policy. Failure to comply may result in disciplinary action.


DemandLab develops, implements, and maintains policies on how it will achieve accessibility and meet ADA/AODA requirements. Insentric reviews its policies on an annual basis.


DemandLab has established, implemented, and maintains a multi-year accessibility plan, posted the plan to its website.


DemandLab utilizes in-house accessibility experts and annually evaluate and test and other assets for WCAG 2.1 AA conformance.


Through DemandLab’s proactive efforts and genuine commitment to accessibility and following best practices set forth by relevant laws and governing bodies, we believe we not only meet but exceed the digital accessibility requirements imposed by Title III of the Americans with Disabilities Act (ADA) and the Accessibility for Ontarians with Disabilities Act (AODA) as well as other applicable anti-discrimination laws.