Martech Supervisor

Location: Budapest, Hungary (Remote)

The Martech Supervisor works to develop, support and execute on all martech and data service offerings.
Apply Now

Job Overview

The Martech Supervisor at DemandLab works directly with the Manager, Martech Services (based in the United States) to develop, support and execute on all martech and data service offerings. A key responsibility of the Martech Supervisor is to ensure the provision of quality service delivery and achieve the target profitability objectives of the EMEA delivery team. The Martech Supervisor will ensure that clients receive world-class services from the DemandLab services team through the management, training and support of the EMEA delivery team.

The role will also encompass the intake, understanding, and management of project plans & ensuring that assignments are completed on time, within budget, meeting or exceeding specifications to delight our clients with every engagement they have with DemandLab.

This role is also responsible for the onboarding of program and training efforts, providing training to new EMEA team members, and continually improving processes to create greater efficiencies in service delivery.

As the Martech Supervisor, the team member will provide martech and data services to clients with approximately 60% of their time being directly billable.

As we develop the office, team and functions of the Budapest team, core responsibilities for this role include:

Essential Functions and Responsibilities

  • Marketing automation expert (MSA)
  • Recruiting and hiring a team of martech specialists
  • Training of new team members to bring them up to speed in marketing automation practices
  • Training of Budapest team members to develop higher skills
  • Ensure quality of work delivered
  • Managing team members
  • Liaison between US team manager and PM and Hungary team for work assignment and prioritization
  • Support the CFO to manage day to day office’s operations (HR & accounting/finance)
  • Being the go-to resource for EU market

Requirements

SUCCESSFUL TEAM MEMBERS MUST MEET THE FOLLOWING:

  • Exceptional oral and written communication skills to support interface with clients, vendors, direct reports and cross-functional team members
  • Ability to define outcomes, manage expectations, manage cross-functional initiatives and meet deadlines based on project requirements
  • Analytical skills and ability to synthesize information quickly
  • Organized and detail-oriented to ensure work is performed accurately, completely and meets or exceeds the client’s expectations
  • Industrious, motivated, resourceful and creative
  • Ability to thrive in a high-energy, fast-paced environment
  • Provide quick/timely assignment turnaround
  • Be a very quick learner that can grow in this role and expand capabilities over time
  • Be a leader with the ability to motivate team members
  • Manage all project work and communications using our PM system
  • Ability to delegate work to staff on their team and manage completion of tasks or success within ongoing projects

Education and Experience

  • Minimum bachelor's degree in business, marketing, or related field
  • 4+ years of marketing experience
  • 2+ years management experience
  • 3+ years working in Marketo
  • 3+ years working in Salesforce.com
  • Experience in 3+ business settings using marketing automation/CRM (Marketo and SFDC a plus)
  • Proficient in Adobe Suite, Microsoft Office Suite
  • Knowledge in HTML is a plus

Working Conditions

Home office, remote work, some travel required

Physical Requirements

Must be able to sit at a desk and work on a computer for long periods.

Benefits

When you join us, you can expect to receive premium benefits dependent on your country of employment, including:
  • Work from anywhere policy 
  • Generous paid leave for new parents
  • Generous paid time off and flexible work plans (all employees start with 3 weeks of PTO)
  • Paid national holidays based on country
  • Paid time off on your birthday
  • 100% health care plan coverage and paid dental & vision
  • 100% paid Life Insurance (Basic, Voluntary & AD&D)
  • Monthly, quarterly and annual company performance bonus program
  • Retirement plan matching
  • Professional development and certifications fund
  • Access to online training and professional education
  • Paid personal development fund
  • Monthly internet and cell phone allowance
  • Opportunities performance bonuses
  • Enjoyable work culture and a commitment to work/life balance
  • Opportunity to work with prestigious, global B2B brands
  • Opportunities for advancement in a fast-growing agency
  • Helpful and respectful of our team’s work-life balance and needs
  • The freedom to have fun, experiment, explore, and get creative in a supportive environment