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CX Decoded caught up with Rhoan Morgan for a discussion on marketing-led CX. Who can, and should, truly own customer experience? The Economist Intelligence Unit conducted a survey of 500 CMOs and found that 86%...
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28 min. read
Summer is officially here. With warmer weather and longer nights come increased vacation time and out-of-office autoresponders. Exciting, right? However,...
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6 min. read
Rhoan Morgan is a Forbes Agency Council Influencer and Thought Leader. This post originally appeared on Forbes.com. One year...
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5 min. read
When it comes to designing the future of work, one size fits none. Discovering success isn’t about a hybrid model...
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19 min. read
Can you believe it? We made it to the end of another year. We’ve learned, we’ve grown, and we’re ready...
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4 min. read
Several years back, Gartner made the polarizing prediction that CMOs would one day outspend CIOs on technology. The declaration seemed...
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6 min. read
Like many other marketing and business leaders, I have had my fair share of sleepless nights because a challenge or...
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6 min. read
As marketers, we are all hampered by time, bandwidth, and resources. Competing priorities, stretched staff, and seemingly never-ending projects make...
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7 min. read
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